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Complaints in numbers

Since the Ombudsman for Children’s Office first opened in 2004, the number of complaints we receive has increased each year.

Most of our complaints come from parents complaining on behalf of their children, but guardians, social workers, doctors and other professionals, as well as children themselves also contact us.

Education is always one of the most complained about categories which isn’t surprising considering the amount of time young people spend at school and due to the need to provide education to all children. We also receive complaints about health, housing, child protection and many other issues. Find out more about our complaints here.

Number of new complaints in 2023

Percentage complaints by county in 2023

Who contacted us? 

Breakdown of complaints

Number of new complaints in 2022

Percentage complaints by county in 2022

Who contacted us? 

Breakdown of complaints

 

 

Number of new complaints in 2021

Percentage complaints by county in 2021

 

Who contacted us? 

Breakdown of complaints

 

Number of new complaints in 2020

 

Percentage complaints by county in 2020

Who contacted us? 

Breakdown of complaints

 

 

Number of new complaints in 2019

In 2019, we received 1,503 new complaints.

 

Percentage complaints by county in 2019

Who contacted us? 

Breakdown of complaints

 

Number of new complaints in 2018

In 2018, we received 1,622 new complaints.

Percentage complaints by county in 2018

Who contacted us?

Breakdown of complaints

Number of new complaints in 2017

 

Percentage complaints by county in 2017

 

Who contacted us?

 

Breakdown of complaints

Number of new complaints in 2016

Percentage complaints by county in 2016

Who contacted us?

Breakdown of complaints

46% of complaints were made about the education sector, 23% about child protection and welfare and 17% about the health sector

*Exceeds 100% as some categories are mentioned in more than one complaints.

 

Number of new complaints in 2015

Percentage complaints by county in 2015

Who contacted us?

Breakdown of complaints

Number of new complaints in 2014

Who contacted us?

Breakdown of complaints

 

Number of new complaints in 2013

Who contacted us?

Breakdown of complaints

 

Number of new complaints in 2012

Who contacted us?

Breakdown of complaints

Number of new complaints in 2011

Who contacted us?

Breakdown of complaints

Number of new complaints in 2010

Who contacted us?

Breakdown of complaints

Number of new complaints in 2009

Who contacted us?

Breakdown of complaints

Number of new complaints in 2008

Who contacted us?

 

Breakdown of complaints

Number of new complaints in 2007

Who contacted us?

 

 

Breakdown of complaints

Number of new complaints in 2006

Who contacted us?

 

Breakdown of complaints